Resolved -
Our team has confirmed that all components are back to normal.
For any questions or concerns please don't hesitate in contacting support@kognic.com.
Mar 26, 12:40 CET
Monitoring -
We have deployed a fix and are seeing recovery across affected services. We will continue monitoring to ensure the issue is fully resolved.
Mar 26, 11:30 CET
Investigating -
Our team is currently investigating an issue causing increased error rates (401 and 5xx) for some API endpoints.
Some functionality may be temporarily degraded, including certain data retrieval operations. Core annotation functionality is not impacted at this time.
Mar 26, 11:24 CET